Saturday | February 15, 2025
Excellence In Utility
Metering & Billing Services

Axelrod Energy Services

Testimonials

 


"Axelrod Energy's customer service is outstanding. They answer all customer concerns quickly and effectively.  I am very happy with their service and I would certainly recommend them."

--Woodward Properties


"They have customized our monthly billing with no problems. They are always courteous and have been helpful and quick to respond.  We have been very happy with Axelrod Energy's ability to meet our particular requirements."

-- M. Carroll, Westminster Arch Apartments in Center City Philadelphia


"Their customer service is second to none. Issues are addressed immediately. Any question regarding history of meter or tenant complaint is researched in a very reasonable time frame. Residents have the option to call directly concerning their billing questions. We are extremely satisfied."

--One Franklintown Boulevard Apartments


"Axelrod Energy Service puts customer service first. They answer questions from tenants and management quickly and effectively. We’ve worked with them for more than 20 years and will continue to work with them for years to come."

-- Susan Johnson, Townhouse Apartments


"Your service is outstanding. You have customized our billing to meet our needs and have been able to make changes over the years with no problems. We are very happy working with you."

-- Marion Naylor, Parker Condominium


"I just wanted to take time out and thank you for the incredible job you’re doing.  As you know, every month I’m bugging you for final bills, so that I can process my move out files, and you come through for me every month. I have a certain time frame to get the move-out file to the corporate office, and because of you I am able to meet my deadlines. When we are having problems with the meters, you are willing to come to Lenox Park and check it out personally. Any assistance that I need from Axelrod you are right there. If you are off, I’m getting a follow up call or e-mail from someone else in the office. I’m am so grateful, to have you guys a part of my team. Thanks."

-- Paul M. Ross, Assistant Community Manager, Lenox Park Luxury Apartments


"I am a Property Manager and my community uses Axelrod for our gas meter reading/billing services. We have been with Axelrod for over 6 years and are extremely satisfied with the service we receive. Friendly and courteous customer service and if there is ever a problem, it is handled timely and efficiently. Five ***** Company!"

-- Jessica Metzger, Community Manager, Mid-Atlantic Management Corporation


"I have been with Classic Management Inc. for over 10 years and I have never had a problem with the company. The staff’s professional, courteous attitude, expert knowledge and patience in handling problems are outstanding. I would highly recommend Axelrod to any company. I don’t think you could find a better staff of employees.  Thank you!"

-- Thomasina Thomas, Accountant, Classic Management


"Axelrod Energy epitomizes quality customer service.  The staff is courteous, friendly, cooperative and efficient.  They make my job much easier and it is a pleasure to work with them."

-- Meg Kitchin, Mid-Atlantic Management Corp


"Timely, accurate invoicing and great customer service. It’s a pleasure working with Axelrod Energy Services."

-- Lenox Club Apartments